Legal

Privacy Policy

Orders and payments are processed by Shopify at checkout under Shopify's privacy terms.

Cookies and Meta Pixel

Necessary cookies and browser storage keep the site and your bag working. Only if you choose “Accept marketing” do we load the Meta Pixel from Meta Platforms Ireland Ltd. It records page views, products viewed, items added to your bag and checkout starts (product IDs, names, quantities and prices), plus Meta's own browser identifiers, so we can measure and improve our Facebook and Instagram ads. We do not send your name, email or form entries. Your choice and the date you made it are saved in your browser. You can withdraw at any time using “Cookie settings” in the footer; we then stop sending events and remove Meta cookies where the browser allows. Purchases are processed by Shopify, whose checkout may report orders to Meta under Shopify's own consent settings. See Meta's privacy policy.

Wholesale applications

If you apply for a trade account, we store the business and contact details you submit so we can verify your business and respond to your application. Only the site owner can view them. We don't use them for marketing, and we don't ask for ID, bank or financial documents. To access or delete your application, contact support@energize-luxe.co.uk. A one-way hashed form of your network address and email is kept for up to 24 hours to prevent spam.